User Guide使用指南
How to use the Cremona Music Portal Cremona Music 系統使用方法
Everything you can do — on the website and in the mobile app. Pick your role below. 網站與行動 App 可使用的所有功能。請於下方選擇您的身分。
Signing in & creating your account登入與建立帳號
1. Open the Cremona Music portal (or the app).
2. First time? Tap Create an Account and enter the access code the academy gave you, your name, email, and a password.
3. We email you a 6-digit verification code — check your spam folder if it doesn't appear within a minute.
4. From then on, just sign in with your email and password.
5. Forgot your password? Tap Forgot Password? and we'll email you a reset code.
1. 開啟 Cremona Music 系統(或 App)。
2. 第一次使用嗎?請點選建立帳號,輸入學院提供的邀請碼、您的姓名、電子郵件與密碼。
3. 系統會寄送 6 位數驗證碼至您的信箱 — 一分鐘內未收到請檢查垃圾郵件匣。
4. 之後只要使用電子郵件與密碼即可登入。
5. 忘記密碼?點選忘記密碼?,我們會寄送重設驗證碼給您。
Dashboard & your children總覽與您的孩子
• Your dashboard shows each of your children with their teacher and next class.
• Tap a child's card to open their details, schedule, and reports.
• Tap the avatar circle in the top bar to add your profile photo.
• 總覽會顯示每位孩子的授課老師與下一堂課。
• 點選孩子的卡片即可開啟其詳細資料、課表與報告。
• 點選上方的頭像圓圈即可上傳個人照片。
Schedule課表
• The Schedule tab shows a weekly calendar per child (switch children with the tabs at the top).
• Blue = upcoming, green = completed, gray = cancelled. Tap any session to see its details.
• marks a session with a note from the academy (topic, materials, homework) — tap to read it.
• 課表會顯示每位孩子的每週行事曆(以上方分頁切換孩子)。
• 藍色=即將到來、綠色=已完成、灰色=已取消。點選任一課程即可查看詳細資訊。
• 代表該課程有學院的筆記(主題、教材、作業),點選即可閱讀。
Messages & translation訊息與翻譯
• Tap the person-add icon to message a teacher. (Parents can only message teachers.)
• Messages in another language show a Translate link — tap to read it in your language, tap again for the original.
• Under your own messages, Read / Unread shows whether the teacher has seen them.
• Need help from the academy? Message your teacher or the academy support chat.
• 點選新增聯絡人圖示即可傳訊息給老師。(家長僅能傳訊息給老師。)
• 其他語言的訊息會顯示翻譯連結 — 點一次翻成您的語言,再點一次看原文。
• 您自己送出的訊息下方會顯示已讀 / 未讀,可得知老師是否已查看。
• 需要學院協助嗎?請傳訊息給老師或使用學院客服對話。
Homework作業
• When a teacher assigns homework it appears on your child's dashboard card and in a notification.
• Tap Submit photos to upload your child's work — the teacher is notified and leaves feedback.
• 當老師指派作業時,會顯示在孩子的總覽卡片上並發送通知。
• 點選上傳照片即可上傳孩子的作業 — 老師會收到通知並給予回饋。
Progress reports學習報告
• The Reports tab lists every approved report for each child — tap a report to expand it.
• Reports written in another language show a Translate report button that translates all feedback in one tap.
• You'll also get an email (and app notification) whenever a new report is ready.
• 報告分頁會列出每位孩子已核准的學習報告 — 點選報告即可展開。
• 以其他語言撰寫的報告會顯示翻譯報告按鈕,一鍵翻譯所有回饋。
• 每當有新報告時,系統也會以電子郵件與 App 通知提醒您。
Payments繳費
• The Payments tab shows your tuition with amounts (in RM), due dates, and paid / pending / overdue status. Tap any invoice for its details and bank-transfer instructions.
• You can download your payment history as a PDF from the Payments screen.
• Questions about a charge? Message the academy.
• 繳費分頁會顯示您的學費金額(以 RM 計)、繳款期限,以及已繳/待繳/逾期狀態。點選任一筆即可查看明細與匯款方式。
• 您可在繳費頁面將繳費紀錄下載為 PDF。
• 對款項有疑問嗎?請傳訊息給學院。
Settings: language, dark mode, notifications, account設定:語言、深色模式、通知、帳號
• The 中文 / English button (top right) switches the language — notifications follow your choice too.
• The button (bottom left) switches dark / light mode; it follows your device setting by default.
• Install the mobile app to get push notifications: class reminders 30 minutes before, schedule changes, new reports, and messages.
• To delete your account: dashboard footer → Delete My Account. This is permanent.
• 右上角的 中文 / English 按鈕可切換語言,通知也會依您的選擇發送。
• 左下角的 按鈕可切換深色/淺色模式,預設依裝置設定。
• 安裝行動 App 即可接收推播通知:上課前 30 分鐘提醒、課表變更、新報告與訊息。
• 刪除帳號:總覽頁底部 → 刪除我的帳號。此動作無法復原。